Insurance from traditional brokers with a true accent on price and service

Bates General Insurance and Commercial Insurance Brokers which combine to form the Hayway Group have been providing insurance with local service in Evesham and Alcester for over 50 years.

We are proud of our reputation as an established and professional provider of affordable insurance to both the private individual and to the business professional.

We are independent insurance intermediaries which means we act on your behalf and deal with a wide range of the UK's insurers, providing you with real choice and seeking the policy that best suits your needs. Our relationship with Willis also means we have access to the most competitive commercial insurance deals and can provide you with extremely good rates.

Many people enjoy the convenience of arranging cover over the phone either with our Alcester or Evesham offices but also appreciate and benefit from the option of calling in and dealing with us face to face. Our local focus helps us to provide the highest levels of customer service.

Our offices are welcoming and our staff are friendly, helpful, professional and experienced.

Most of our staff have only ever worked for us which shows their loyalty and dedication to the insurance environment where there are many opportunities to develop new and existing skills.

The benefits of this face-to-face service are especially important if you need to claim or if your request appears out of the ordinary and real advice is required. In these days of impersonal call centre service, you will appreciate the difference!

Combined with friendly local service we are here to help whenever the need arises.